Results of search for 'ccl=an:28782'

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	21.	Instant repeat business / Bradley J. Sugars. by Sugars, Bradley J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2006 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Su32 2006. Place hold Add to cart (remove)
	22.	101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens. by Ukens, Lorraine L Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Pfeiffer c2007 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Uk3 2007. Place hold Add to cart (remove)
	23.	No cover image available Magnetic service : secrets for creating passionately devoted customers / Chip R. Bell and Bilijack R. Bell. by Bell, Chip R Bell, Bilijack R Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2006 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .B413 2006. Place hold Add to cart (remove)
	24.	No cover image available Product plus : how product + service = competitive advantage / Christopher Lovelock. by Lovelock, Christopher H Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1994 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .L944 1994. Place hold Add to cart (remove)
	25.	No cover image available The discipline of market leaders : choose your customers, narrow your focus, dominate your market / Michael Treacy and Fred Wiersema. by Treacy, Michael Wiersema, Frederik Derk Material type: Text; Format: print ; Literary form: Not fiction Publication details: london : HarperCollins Publishers, c1995 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 41 .T710 1995. Place hold Add to cart (remove)
	26.	No cover image available Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. by Metters, Richard, -1960 King-Metters, Kathryn Pullman, Madeleine Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, Ohio : Thomson/South-Western, c2003 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (2)Call number: HF 5415.5 .M567 2003, ... Place hold Add to cart (remove)
	27.	The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. by Albrecht, Karl, -1941 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c1994 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 58.9 .Al15 1994. Place hold Add to cart (remove)
	28.	Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred / Michael Heppell. by Heppell, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England : Pearson/Prentice Hall Business, 2006 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .H411 2006. Place hold Add to cart (remove)
	29.	Customer service : skills for success / Robert W. Lucas. by Lucas, Robert W Material type: Text; Format: print ; Literary form: Not fiction Boston : McGraw-Hill, [2009];copyright 2009 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .L962 2009. Place hold Add to cart (remove)
	30.	How Toyota became #1 : leadership lessons from the world's greatest car company / David Magee. by Magee, David, -1965 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Portfolio, 2007 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 9710.J34 .M271 2007. Place hold Add to cart (remove)
	31.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, -1960 Meindl, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Pearson, c2010 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.13 .C455 2010. Place hold Add to cart (remove)
	32.	The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs / Bill Price, David Jaffe. by Price, Bill, -1950 Jaffe, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2008 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.335 .P931 2008. Place hold Add to cart (remove)
	33.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, -1949 Wilson, Ray W Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Chicago : American Library Association, 2008 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 678 .L368 2008. Place hold Add to cart (remove)
	34.	10 steps to successful customer service / Maxine Kamin. by Kamin, Maxine Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alexandria, VA : American Society for Training and Development, 2010 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .K128 2010. Place hold Add to cart (remove)
	35.	Creating great customer service / Herbert M. Sancianco. by Sancianco, Herbert M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mandaluyong City : Anvil Pub., c2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Sa55 2012. Place hold Add to cart (remove)
	36.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Material type: Text; Format: print ; Literary form: Not fiction Publication details: [Singapore] : McGraw-Hill Education (Asia), c2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (2)Call number: HD 9980.5 .Z37 2013, ... Place hold Add to cart (remove)
	37.	Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. by Wilson, Alan Bitner, Mary Jo Gremler, Dwayne Zeithaml, Valarie A Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill Higher Education, c2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 9980.5 .W691 2012. Place hold Add to cart (remove)
	38.	The customer service solution : managing emotions, trust, and control to win your customer's business / by Sriram Dasu and Richard Chase. by Dasu, Sriram Chase, Richard B Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .D262 2013. Place hold Add to cart (remove)
	39.	The ten principles behind great customer experiences / Matt Watkinson. by Watkinson, Matt Material type: Text; Format: print ; Literary form: Not fiction Harlow, England : Pearson, 2013.;┬⌐2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .W329 2013. Place hold Add to cart (remove)
	40.	Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A Material type: Text; Format: print ; Literary form: Not fiction New York : AMACOM, 2009;┬⌐2009 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .G622 2009. Place hold Add to cart (remove)

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Your search returned 51 results.