Creating great customer service /
Sancianco, Herbert M.
Creating great customer service / Herbert M. Sancianco. - Mandaluyong City : Anvil Pub., c2012. - xiii, 146 p. : ill. 18 cm.
CREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!"
9789712725647
Customer services.
HF 5415.5 / .Sa55 2012
Creating great customer service / Herbert M. Sancianco. - Mandaluyong City : Anvil Pub., c2012. - xiii, 146 p. : ill. 18 cm.
CREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!"
9789712725647
Customer services.
HF 5415.5 / .Sa55 2012
